Location: Overlooking the Herengracht canal in the heart of the old district of Amsterdam the Hoxton is surrounded by boutiques, cafes and narrow streets. The location is hard to beat not just for its aesthetics but also for its ease of access to the rest of the city.
Restaurant: Lotti's is the Hoxton's lively neighbourhood restaurant which is exactly the kind of place you want to stay in and eat. An open plan area incorporating bar, lobby and restaurant, you could sit all day from breakfast to dinner and people watch to your hearts content. Definitely the place to be, it was lively at all times of the day and I would recommend booking in advance for dinner. The menu has a little of everything and the burger and steak were both delicious. (Yes I love my meat!). The perfect antidote to a cold winter night in Amsterdam.
Lobby: The lobby is not just for checking in. Sit and have a coffee or a cocktail and chill out with the free wi-fi.
Vibe: I loved the relaxed, casual and buzzy vibe throughout the hotel.
Wi-Fi: Good free wi-fi in all areas.
Breakfast Bag: Where else do you find a bag on the door (at the time of your choosing) filled with juice, granola, yoghurt and a banana. Basically breakfast in bed! Handy if you want to be out early exploring the city, after all you can always stop for brunch later on.
I didn't like:
Check in: On this occasion, the check in was poor and did not make for a good first impression. On arrival at the appropriate check in time the room wasn't ready. We were then given the key to go up to the room only to discover the staff were still cleaning it so obviously there were communication problems. To give the team credit however, the room was upgraded and we were offered cocktails to make up for the inconvenience. They were also very apologetic, mistakes do happen and the situation was dealt with in the best way possible.
Room: I can't pretend the room was my favourite part of the hotel. The room category booked was roomy which was then upgraded to cozy canal view. A light filled room with a good view of the canal, it was indeed cozy and the bathroom tiny. I did see a couple of rooms and if you like space I would definitely recommend the roomy category. There were some neat design touches however this trumped practicality, for example no wardrobe. The hanging space was difficult to use and I struggled to hang my coat. The water, free wi-fi, fresh milk and one hour of free phone calls to anywhere in the world met with my approval. I like the idea of a no rip off minibar where you can buy products for reasonable prices in the lobby. Glasses are provided for drinks with tea and coffee making facilities also available. An excellent shower in the bathroom was accompanied by Pen and Ink amenities but don't expect body lotion. A good hair dryer was provided.
Attention to detail: A minor niggle but the housekeeping was inconsistent and teabags were not always replaced.
This is a well priced city hotel aimed at a hip crowd who value quality basics, decent service and a lively atmosphere. If you're looking for all out luxury and exacting service then this is not for you.
The go-to girl for luxury hotels, Lisa Corcoran knows how to travel in style. Join Lisa on her quest, with a little help from her friends, to seek out those special places which stand apart from the rest.